
33%
More efficient
Companies in the top quartile for racial and ethnic diversity are 33% more likely to have financial returns above their respective national industry medians.

11%
Companies
Only 11% of respondents indicated that their organisations have an inclusive culture.

6%
Companies
Only 6% of respondents reported that they are relying on immigrant workers to fill their needs for skilled employees.
40% of companies are beginning to understand the value of a diverse workforce and have taken initial steps to engage employees with diverse Deloitte profiles.
Here are some comments made by our clients (managers and professionals) following the use of our corporate performance building services focused on inclusive leadership:
- "New practical tools that are easy to implement and help to intervene in intercultural situations."
- "Dynamic and engaging training, it makes you want to take another step towards diversity."
- "No guilt for native Quebecers, unlike other training received."
- "Adapted to the reality of professionals, fully applies to our reality."
- "This training should be offered upon hiring, we would avoid a lot of problems."
The mission of YACOUSAM inc. is to provide practical solutions for businesses and organizations that want to take advantage of cultural diversity and inclusion to improve their performance.
Our Team


33%
More efficient
Companies in the top quartile for racial and ethnic diversity are 33% more likely to have financial returns above their respective national industry medians.


11%
Companies
Only 11% of respondents indicated that their organisations have an inclusive culture.


6%
Companies
Only 6% of respondents reported that they are relying on immigrant workers to fill their needs for skilled employees.



Diversity HR staffing
- Recruitment
- Selection
- Hiring
- Integration
- Loyalty
- Resume reading and hiring


Working Relationships of Multi Ethnic Teams
- Reduce your costs:
- Vacant jobs
- Absenteeism
- Sick leave
- Complaints
- Tension
- Increase your profits:
- Competence
- Loyalty
- Innovation
- Quality
- Customer service
- Brand image


Multi Ethnic Customer Service
- Analysis and market segmentation
- Sales strategies
- After sales service
- Building customer loyalty


Certification of Excellence in Diversity Management
- Implementation of a culture of diversity in business
- Increased leadership skills inclusive of managers



- Champlain Regional College: development of training on cultural diversity, development of a training of trainers in cultural diversity management, development of a certification of excellence in diversity management
- Centre intégré universitaire de la santé et des services sociaux de l'Ouest de l'île de Montréal (CIUSSS-ODIM): training on managing cultural diversity in the workplace and coaching managers
- Envirocompétences: training in management of cultural diversity in companies, staffing: recruitment, selection, hiring, integration, retention of professionals trained in foreign countries
- Association québécoise des organisations de coopération internationale (AQOCI) et Oxfam-Québec: workshop on integrating gender diversity into intervention practices
- Fédération des CEGEPS: conference on the challenges of generational and cultural diversity in organizations
- École de technologie supérieure (ÉTS): formation sur les bonnes pratiques interculturelles à l'international et dans les PED
- Ingénieurs sans Frontières Québec (ISFQ): pre-departure training on intercultural competences and interview techniques for the selection of intercultural candidates
- Ausenco Inc.: Ausenco Inc.: formation sur les bonnes pratiques interculturelles à l'international et dans les PED
- Merck: training on generational and cultural diversity in organizations
- ADssys: diagnosis of the intercultural potential of the company and coaching managers in international human resources management practices
- Public Health Agency of Canada: development and implementation of a program to support the socio-economic integration of people living with HIV from endemic countries (Caribbean and Africa)
- UQAM: development and implementation of sexual health promotion capacity building programs and tools for people living with HIV from endemic countries
- Emploi-Québec: development of the Femmes+ program to bring the labor market of women living with HIV from endemic countries closer to work
- Ministère des relations internationales: reciprocity program - supervision of the integration of trainees from West Africa into Quebec organizations
- Unité de santé internationale UdeM: consultant on the transfer of best practices of intercultural intervention to integrate men in the promotion of maternal and child health in West Africa
- Université de Montréal, Faculty of Continuing Education: Université de Montréal, Faculty of Continuing Education: Lecturer in International Cooperation (26 courses, 1300 student professionals)
- Canadian International Development Agency (CIDA): implementation of Québec-Burkina Faso partnership for the transfer of best practices to support adherence to HIV treatment and socio-economic integration of populations
- Université de Montréal: coaching internships in international cooperation

This company is the fruit of a conviction built on a long experience of personal and professional achievements in multicultural teams.
The openness to diversity and the mastery of intercultural competences represent know-how of the future, strengthening the effectiveness of organizations.

I hold a Master's degree in Social and Cultural Anthropology applied to Organizational Strengthening.
Facilitator for 20 years, here and abroad, I advise several organizations that take up the challenge to integrate the intercultural transaction cycle and benefit from it in their business practices.
To learn more, check out my LinkedIn profile

Entrepreneur with more than 20 years of expertise in designing IT tools for decision support and database management.
With an intercultural experience for coordinating international development teams, I put my technological knowledge to the benefit of projects in cultural diversity management.
To learn more, check out my LinkedIn profile

Contact Us
5425 de Bordeaux bureau 241, Montréal, QC H2H 2P9, Canada